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Frequently Asked Questions

How do I locate the model number of my vacuum?	How do I exchange something I ordered wrong?	My brush roll isn't turning, what's wrong?
How often should I change my vacuum cleaner filter?	I can't find my vacuum model number on your site how do I know what to order?	Where is your phone number?
Why do I need to Return or Exchange my item using USPS and not another carrier?	What does Aftermarket Replacement Mean?	What is a Synthetic Cloth Style bag?
Agitators and Brushrolls