Return & Exchange Policy

NOTE: NO REFUNDS ON OPENED PACKS OF BAGS OR FILTERS. BECAUSE OF POSSIBLE CONTAMINATION ISSUES THEY ARE NO LONGER RESALABLE.

RETURNS, REFUNDS, AND *EXCHANGES

ALL Exchanges, Returns or Refunds must First be approved by e-mail, NOT by phone, within 12 days of receipt. Product must reach us 5 days from the time you received the confirmation e-mail. If we do not receive it in the time allowed no refund will be given.

*Unauthorized Returns or Refused shipments DO NOT qualify for any type of refund. Shipping, Handling & Delivery Confirmation charges are Non-Refundable. Opened product packages are NOT returnable.

*All Returns/Exchanges must be shipped by USPS or they will be refused and returned at your expense.

*A 10% restocking fee will apply with all returns.

*If you are returning an item you received Free Shipping on you will receive a credit to your account for the item minus $9.50 for the shipping and handling upon return of the item.

An E-mail Return Authorization from allergyfreebags.com MUST accompany Any Returns or Exchanges. Delivery Confirmation or a Tracking number must be obtained for any return merchandise.

RETURNS:

ALL Returns must First be approved by e-mail. An E-mail Return Authorization from allergyfreebags.com MUST accompany Any Returns. Unauthorized Returns DO NOT qualify for any type of refund. OPENED PRODUCT PACKAGES ARE NOT RETURNABLE.

Send the package back to:

Allergyfreebags.com

Attn: Returns Department

P.O Box 758

Gladstone, Or 97027



All Returns/Exchanges must be shipped by USPS or they will be refused and returned at your expense.

Please include a copy of the approval e-mail with your return. A 10% restocking fee will apply with all returns.(shipping and handling fees are not refundable.)



EXCHANGES:

ALL Exchanges must First be approved by e-mail. 1. Place a new order for the correct product through our website 2. On the comment line of the order form please indicate "exchange order" 3. Make a copy of the approval e-mail and your invoice and include it with your returning product.

Send the package back to:

Allergyfreebags.com

Attn: Exchange Department

P.O Box 758

Gladstone, Or 97027

All Returns/Exchanges must be shipped by USPS or they will be refused and returned at your expense.

As soon as we receive your new order your replacement product will be shipped. Then when we receive the product you'll be returning, we will credit your card for the product as long as it is not in an unsalable condition. (shipping & handling fees are non refundable and a 10% restocking fee may apply. If you are exchanging an item you received Free Shipping on you will be expected to pay a Shipping and handling charge upon its return.).